Site Reliability Engineering (Europe)



Genero Cloud is a fully managed global platform for deploying business software in the cloud. Our customers develop business applications across a range of vertical markets, and leverage Genero Cloud's security, automation, monitoring, and Disaster Recovery services to deliver them internally to deply them in the cloud.






Genero Cloud is part of the Four J's family of Genero Products for developing and deploying cloud based, cross-platform enterprise and mobile applications. Used by a global customer base, Genero is a unique, rapid application development framework tailor-made for mission-critical business solutions.  GG

 Our Genero Cloud data centers and Partners



ACCEPTING APPLICATIONS

We're now accepting applications for an exprienced Site Reliability Engineer to work on our global cloud team. Site Reliability Engineering designs and automates operations for the global Genero Cloud infrastructure, ensuring the platform is secure, highly available, easily operable, scalable and efficient. This position blends this "infrastructure-as-code" focus with operational and customer onboarding responsibilities. Its dual goals are infrastructure automation and customer success. 

Your proven and articulate skill, passion, and areas of expertise and leadership are what count. 

Site Reliability Engineering

  • Designs, prototypes and develops infrastructure lifecycle workflow and software.
  • Plans and drives proof of concept projects with new technology and processes.
  • Leads and participates in global infrastructure design and code reviews.
  • Develops solutions for customer requirements, leveraging both
    • custom configurations of existing infrastructure, and
    • new features and workflows and their supporting automation.
  • Documents infrastructure workflow and configuration for both the customer and NOC Engineering.
  • Provides backup and advanced operations support to global NOC Engineering.

You'll work with a small, independant, global team of technical staff from around the world, including Australia, New Zealand, US, London, Paris and Eastern Europe.

We’re working together to engineer and manage a business critical cloud platform.  To accomplish this we need people who are independent technical and architectural leaders, who work closely with others by documenting, communicating and negotiating everything from high level functionality and architectures to user workflow, database design and application data structures and algorithms. All while developing the code behind these inventions, and providing NOC support to live production customers.  We’re understaffed, multi-tasking overachievers, where everyone is not only empowered, but required, to do whatever it takes to get the job done. It’s a demanding but rewarding job.

Focus

You will work with the global Site Reliability Engineering and Cloud Infrastructure Operations Engineering teams to maintain, monitor, improve and evolve the global Genero Cloud infrastructure and ensure customer success, with a regional customer emphasis depending on your location.  

The blend of areas you will focus on depends on your background and interests.

Focus
Area
Description
60 → 80%Site Reliability EngineeringDevelop and automate infrastructure management  practices, including  security, deployment and configuration, monitoring, disaster recovery, maintenance, event management, and decomissioning.
0 → 20%Operations ManagementLeverage infrastructure management practices and automation to deliver PaaS service levels while responding to events, and deploying customer and security updates.
0 → 20%Customer Service and SupportOnboard PaaS customers. 
10 → 40%Security and ComplianceDefine, automate and audit security policies and procedures to ensure compliance with all locally relevant security and privacy regulations; support external audits, including SSAE18 SOC 2 and HITRUST.

Level

Junior to Director

Location

Positions available in Paris, London, Estonia, Moscow, and St. Petersberg.

Requirements

  • BS in Computer Science or related field (may substitute additional experience).
  • 2+ years relevant experience.
  • Experience in Site Reliability Engineering or similar fields such as DevOps and at least one other focus area, and a willingness to learn and contribute in all.
  • Experience in security and privacy a plus.

To Apply

Learn more about our career opportunities: visit Genero Cloud Engineering Career Opportunities.

Read more about the control infrastructure here, and about the Genero Cloud Services from the customer perspective in our managed services documentation.

Summarize your relevant experienceand send it along with your resume and a cover letter to jobs@generocloud.net, with SRE (Europe) as the subject.